It Only Takes One Downtime Incident to Break Your Customers Trust!

For years, Nigerian banks focused on one question: Is the server up? Today, that question isn't enough. Your customers care about one thing: “Did my transaction go through?"


If the answer isn’t immediate, you’re already losing them.

Join our LIVE webinar to see how Nigerian BFSI teams can use

full-stack observability to gain end-to-end visibility, identify issues before they affect customers, and deliver more reliable digital banking experiences.

Webinar Overview

Most banks, financial services and insurers in Nigeria run a mix of legacy systems and cloud platforms, watched by a different tool for each layer, one for the network, one for servers, one for applications.

When something breaks, no single team has the full picture. Each team checks its own tool. An hour passes before anyone finds the actual fault, while customers watch their transactions fail in real time.


This session shows what closing that gap looks like, with real scenarios from banking, insurance, and compliance.

Webinar Overview

Banking
When a mobile transfer fails. The network team checks the network. The application team checks the application. After some investigation, someone finds the fault in a third-party API connection the whole time.

This happens across SWIFT, EFT, RTGS monitoring, mobile money integrations, and payment gateway connections; every additional tool is another place a problem can hide.


What Changes?


With SolarWinds Observability, you get one dashboard that maps the dependency chain - application, database, network, and points to where the bottleneck sits. Resolution drops from hours to minutes.

Executives get a view of service health against customer experience, not only server status.


Financial Services

Regulators expect documented evidence: who accessed a system, when, and what changed.


"We have monitoring in place" alone doesn't satisfy an audit request. Pulling that evidence from five separate tools, by hand, days before a deadline, is its own burden.


What Changes with Observability?


When logs from servers, firewalls, routers, and applications are collected in one place. Reports map directly to regulatory requirements and run on a schedule, so when an audit request lands, the evidence is already prepared, not assembled overnight.


Paired with Security Event Manager and Access Rights Manager: real-time detection of suspicious activity, automated response to security events, and enforced least-privilege access.

Insurance

Policy purchases, premium payments, and claims now run through digital portals. When a portal goes down, quotes stop, payments stall, and claims can't be filed, while agents, brokers, and third parties (assessors, repair services) wait alongside customers.


What Changes with Observability?


When claims, underwriting, and customer self-service systems sit under one view. Performance issues surface before they become outages. A renewal deadline approaches and premium collection slows - infrastructure indicators flag the bottleneck early enough to act, before customer complaints arrive.

If your team has ever spent an hour figuring out where a problem sits before anyone could start fixing it, this session is built for that exact moment.

You'll leave with:

Why This Matters To You

A clear view of where tool sprawl costs your institution time and money

A practical look at how unified visibility shortens incident resolution

What audit-ready compliance reporting looks like in practice

A live demonstration of the observability platform in a banking and insurance context

Why This Matters To You

From Monitoring to Observability - A Client Who Made the Move

"SolarWinds provided us with real-time unified infrastructure visibility that improved uptime and accelerated incident response."


- Ayobami Ishola, Network Infrastructure Operations Lead, Qore Technologies

Who Should Attend?

This webinar is designed for professionals in the Nigerian Banking, Financial Services and Insurance sector who are responsible for maintaining system uptime and ensuring seamless customer transactions.

If your institution operates under regulations from the Central Bank of Nigeria (CBN) operational resilience requirement - and your organisation processes digital transactions, runs mobile banking or USSD services, manages ATM networks - this webinar is relevant to your role.

Titilope is a SolarWinds Certified Professional and Instructor (SCP/SCI) who leads observability and infrastructure initiatives, helping organisations move from fragmented monitoring to unified, regulator-ready visibility. She has hands-on experience deploying SolarWinds across complex hybrid environments, enabling teams to improve performance, reduce downtime, and gain clearer control over critical systems.

Titilope Bello

Our Speaker

Technical Manager, SCP/SCI - Ha-Shem Limited

Date: Wednesday, 29th July, 2026

Time: 11am WAT

Location: Microsoft Teams

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